Contact Form

Please check the announcements on the top page before submitting to this form.

If you have error messages, please try the following:

Try the search box at the top-right of this page.
Try the search box at the top-right of user guide and FAQs.
Try web translator when you face error messages in your non-native language. Usually the solution is written in the message itself.

Please send inquiries from/about the following to the appropriate locations:

Inquiry from users of industrial usage programs or questions about industrial usage
- Send an e-mail to kyoyo＠gsic.titech.ac.jp (replace the Japanese ＠ character with the appropriate one).
Educational computer system
Other systems operated by GSIC

Our office hours are 9:00-17:00 on weekdays (Lunch break: 12:15-13:15). Queries received outside office hours will be processed on the next business day. Answers may be delayed in case of query congestion.

Please use this form to submit queries about TSUBAME usage. Oral communication might cause misunderstandings, especially in the login name, file path, error message, and payment codes, and incurs much more overhead than this web form. As technical support is outsourced, we don't answer questions without using this inquiry form.

Support is provided only for the usage of TSUBAME and related services. We don't answer questions specific to your individual research topics.

If you encounter the error message, "Unable to send email. Contact the site administrator if the problem persists.", the possible cause is that your email address is wrong. Please recheck your email address before retrying.

Subject

Name

E-mail address

We may not be able to answer questions from non-organization email addresses.

E-mail addresses for CC

E-mail addresses for CC
	E-mail addresses for CC	Item weight

more items

If you want to share the answer with other people, please add the addresses.

Account Type

Organization / Department

For Tokyo Tech Users, School, course and others

Job title / School grade

What you want to ask

If you want to share files related to the inquiry, please save them into TSUBAME storage and write the path to the file, or use online storage services such as Box and write the information required to access the files.